Casino Player Rating System
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Welcome to fabulous Casino Listings. We are the world’s premier independent reviewer of online casinos and a casino player forum. Casino Listings is an informational and editorial resource, featuring reviews of casinos, games, and bonuses, along with the latest industry news. We are not a casino. CMP’s player-tracking system helps you manage and evaluate the database of players in your casino. This player-tracking system allows casinos of all sizes to gather, track, and report mission-critical data. Best of all, with the user-friendly interface, it`s easy to learn and use. To progress to higher tiers in Pechanga Club, players must earn enough qualifying points in a 12 month period. To earn loyalty tier points on a slot machine at Pechanga Resort & Casino, players must cycle through $1.00 dollars per tier point. We accept online casino complaints from around the globe and at thousands of different online casinos, so don’t ever be afraid to use our casino complaint system. We will act as a mediator between you and the casino to hopefully get the situation resolved some way or another.THE EXPERT’SGUIDE TO COMPS
Nothing gets a player more excited then when you mentionthe word “comp”. Everyone wants one and the casinos are more than glad to givethem (over one billion dollars worth last year). Yet, comps is one of the mostmisunderstood aspects of a player’s casino experience, fraught withmisconceptions so that many casual players don’t even bother – which isunfortunate.So to unravel the scienceand art of getting a comp, I assembled a team of experts comprised of savvyexperienced players, well known gaming authors, advantage players, casinomanagers, and a casino host. I asked the experts for tips they would give anaverage casino player who asked, “How doI go about getting a comp?”
Before I turn it over to the experts, let’s briefly reviewthe basics of casino comps.
What is a Comp?
A “comp” is an abbreviation for complimentary. They arethe free goods and services provided by the casino to its players. Comps canrange on the low end to free drinks and free valet parking all the way up tofree room, food, beverage and transportation.
What are the Requirements to Get a Comp?
The only requirement is that you gamble. Most casinosrequire that you bet at a certain level and play for a specific period of timein order to qualify for a comp. The more you bet and the longer you play thehigher the level of comp you can expect.
I Thought Comps Were Only For High-Rollers?
That’s one of the misconceptions about comps. You don’tneed to be a high roller to get a comp. Yes, we all know the stories about highrollers that get shuttled to and from Las Vegas on a private jet, picked up ina chauffeured stretched limo, given a luxury suite twice the size of your home,and dine in ultra-swank gourmet restaurants “on the house”. But casinos alsooffer valuable comps to low rollers that include free meals, free or discountedrooms, and free show tickets.
Why do Casinos Give Player’s Comps?
Casinos need steady customers and they know there is a lotof competition for players. Therefore they offer comps to loyal players as areward for their business. Comps also have a way of making players rationalizetheir losses so they return again to the same property. Comps also stimulateplayers into betting at higher levels and longer because most playersmistakenly believe that when they get a comp they are getting something fornothing.
Do I Have To Lose To Get a Comp?
This is another misconception. Comps are not based on howmuch you lose (or win) but on the total amount ofmoney you’ve wagered (known as the amount of “action” you give the casino). Allthe casinos want is a shot at your money at their tables and machines.
How Do I Get a Comp if I Play the Machines?
You need to sign up for a Player’s Card and keep itinserted into the machine’s card reader while you play. The casino’s computerwill keep track of how much money you play through the machine. Always makesure your card is registering properly so you get credit for your play. Alsocheck at the Player’s Club if you are entitled to any freebies just for joining(casinos often have promotions to entice players to sign up).
How Do I Know How Long to Play the Slots toGet a Comp?
Casinos use to be secretive about how they rewarded comps.But nowadays the majority of casinos have brochures that tell their players howmany dollars they must play to earn a point and how many points are required toget a specific comp. Nowadays, you can also find this information on mostcasino web sites (you can also sign up for a player’s card and keep track ofyour points on some casino web sites).
Why Should I Bother With a Casino Host WhenI Can Get My Comps Through the Player’s Club?
Hosts have much more discretion issuing player comps thanthe employees who staff the Player’s Club do. They also open a lot of“comp-doors” that most player’s don’t know about such as an invitation to aspecial event or getting you a room on a busy, sold-out weekend.Hosts add a personal touch to the compexperience and you should try to establish a long-term relationship with them.
How Can I Reward My Host for a Job WellDone?
Hosts are not allowed to accept cash or expense gifts fromplayers. But they can accept nominal gifts (max. $25 is a good benchmark) suchas a gift certificate to a restaurant, a bottle of wine, or bouquet of flowers.A thank you card also goes a long way to cementing a relationship with ahost.Another way to show yourappreciation is to send the host’s boss or the casino manager a note stating whata good job your host does for you. Sending a host new customers is also anotherway to show your appreciation.
Can I Carry Over My Earned Comps from OneTrip to the Next?
Most casinos allow players to accumulate their compdollars and then spend them on one big meal or event. But others do not (youmust spend your earned comp dollars during your current trip). It’s best to getthe specific casino requirements on earned comps from the Player’s Clubliterature or from a casino host.
How Do I Get a Comp if I Play the Tables?
You must ask to be ‘rated’ when you play in the pits inorder to be eligible for a comp. Getting rated means the pit boss or floorsupervisor will keep track of the hours you play and your average bet size. Insome casinos you can use your Player’s Card to get rated while others issue adifferent rating card for table players. If unsure just inquire at the PlayersClub or ask a casino host. When you sit down to play just slide the card to thedealer with your buy-in and the dealer will hand it to the floor supervisor,who will begin the rating process (in some casinos the dealer has a device onthe table that she uses to swipe your card to initiate the ratingprocess).
If I’m a Table Player, How Much Do I Need toBet and For How Long to Get a Comp?
Each casino has a different policy when it comes to givingcomps for table players. Some casinos that cater to high end players require aminimum of $25 bets to even be considered for comps while other casinos willgladly rate nickel players. My advice is to first call the casino’s marketingdepartment and speak to a casino host about table game playing requirements forrating and comps. This way you’ll know the casino’s requirements and therewon’t be any surprises.
Does the Amount of my Buy-In and Whether orNot I Win or Lose Have Any Bearing on My Comps?
Even though floor supervisors on table games will recordthat information on a player’s rating card, they do not enter into the equationfor comps (see Comp Equations). However, more than one casino supervisor hasadded this caveat.If a steady customerhas a disastrous session where the losses far exceed the casinos theo (ortheoretical loss - see equations), the player is often given an additional compabove what the comp equation would compute for his play. Also, casino managerslook more favorably on players who buy in for say $500 rather than $100 simplybecause they perceive that they have a shot at a larger amount of the player’smoney.
Should My Souse and I Get a Joint Account oror Separate Accounts?
If you’re a low roller it’s best to get two cards on thesame account. This way your play and that of your spouse will accumulate pointsfaster toward a comp. If both partners do a lot of playing, then it’s best toget a slot card in both names (both will earn separate comps).
Besides Comps What Else Should I Expect Fromthe Casino for My Play?
It depends on the casino but besides comps you might getmailings offering you free show tickets or even an entry into a tournament orother special event. Many casinos also reward their slot and video pokerplayers with cashback (or bounce back). Cashback is cash that you can getimmediately after your play and it is based on a percentage of your action (seecomp equations). Bounce back is a coupon you’ll receive that will allow you toreceive cash on a subsequent visit. In lieu of giving a player directly cashsome casinos will give a player credit on a slot or video poker machine (via aPIN) which the player must play through.
What Can I do if I don’t have Enough Pointsfor a Comp?
If you don’t have enough play for a free room, you shouldask for a discounted rate (known as the casino rate, which is usually 50% ofthe published rack rate for a room). Likewise if you don’t have enough play fora buffet comp, ask for a line comp. This will allow you to go ahead of the lineof folks waiting to get into the buffet, café, or show theater. This is also agood time to speak with your casino host to see what other options you mighthave.
Can I use the Points Acculmulatedat one Casino Property at another Property Owned by the Same Company?
In most cases, yes. Harrah’s, Mandalay Resorts, Park PlaceEntertainment, and Stations Casinos to name a few have Megaclubs.As more casinos become owned by the same company, this trend will continue.
Are Their Any Tricks of the Trade to GettingMore Comps Faster?
Yes, and your about to read a bunch from our experts.
Are Their Any Downsides to Comps?
Most players are envious of other players who get“comped”. These players play right into the casino’s hands because by bettingmore and longer then they intended in the pursuit of a comp, most players withend up losing more then the comp was worth. Never play longer or bet more for the sake of a comp. Just learnhow to use the system to get your fair share of comps for your normal play.
(Sidebar)
MEET THE EXPERTS* All names with an asteriskare also casino gambling columnists
Mr. Pit Boss
Casino employee with a decade of experience in the casino industry. Contributor to the Blackjack Insider newsletter (www.bjinsider.com)
Steve Bourie *
Author 2003 American Casino Guide (www.americancasinoguide.com)
John Brokopp *
Author Insider’s Guide to Internet Gambling
Bill Burton *
Author Get The Edge at Low Texas Hold’em. Gambling guide for About.com
Jeffrey Compton *
Author Guide to Slot Clubs. Featuredinseveral slot/slot club videos
Anthony Curtis *
Publisher of Las Vegas Advisor, author of Bargain City(www.lasvegasadvisor.com)
Bob Dancer *
Author of Million Dollar Video Poker. Featured in several video poker instructional videos & WinPoker software (www.bobdancer.com)
Winnie Grand *
Advantage video poker player.
John Grochowski *
Author of several books including The Slot Answer Book, The Video Poker Answer Book, and The Craps Answer Book.
Skip Hughes *
Host www.vphomepage.com.
Bart Pestrichello
V.P. Operation, Sunset Station Casino, Las Vegas
Mickey Petkus
Casino host, Palms Casino, Las Vegas
LV Pro
Advantage blackjack player and contributor to Blackjack Insider Newsletter(www.bjinsider.com)
Max Rubin *
Author Comp City
Frank Scoblete *
Author of many books including Forever Craps: The Five Step Advantage Play, Guerilla Gambling: How to Beat The Casinos at Their Game, and Break The One Arm Bandits (www.frankscoblete.com)
Jean Scott *
Author of Frugal Gambler (and soon to be released More Frugal Gambler) and featured in Frugal Video Poker software program (www.frugalgambler.biz)
Barney Vinson *
Author of several books including Ask Barney, An Insiders Guide to Las Vegas, Casino Secrets, and Chip-Wrecked in Las Vegas.
THE EXPERT’STIPSMax Rubin(author/columnist)
1.Join. To know youis to comp you. If you want the casino to know who you are, join the club.After you’re in with the in-crowd, you’ll get more offers in the mail than youcan believe (and want, sometimes). They want your bankroll and no matter howsmall you think it may be, you’ll be amazed at the stuff that comes your wayonce they know who you are.
2. Play. Casinos aren’t interested in folks who don’t gamble. You don’t have tobet a lot (but probably like to anyway-or you wouldn’t be reading thismagazine) to get nice offers, but you’ll have to show a little speed up frontfor them to invite you back.
3. Ask. If you don’t ask for a comp while you’re playing, they probably won’toffer. Don’t be afraid. They get asked 100’s of times each week and all theycan say is ’No.’ If they deny you (no matter how outrageous therequest), ask them how much more you have to play to earn the comp you want.Buffets are easy, but it normally takes some serious machine and table time toqualify for rooms and gourmet meals.
4. Tip. When you hit a jackpot, make sure to give the cashiers and floor peoplea little something when they fork over the cash. If you’re on table games, anoccasional small bet for the dealers usually does the trick. Virtually all ofthe comp decision makers (pit bosses and slot hosts) depended on tips for theirlivelihood at one point in their careers and if you’re a stiff, they’ll nevergive you an even break.
5. Be Nice. Friendly people get easy room upgrades, bountiful buffets and lotsof personalized attention while the Jerks rarely get what they’ve gotcoming-unless you believe in Karma.
Jean Scott(author/columnist)
1. The number oneway to get comps is to join the slot club before you play any casino game. Thenput your card in any machine you play and starting earning points that will getyou comps. If you play the tables, give your slot club card to the dealerbefore you make your first bet. He will give it tothe pit boss, which will track your play and be ableto tell you what comps you have earned. A casino can not give you anything ifthey don’t know you are playing; a slot card gives them this information sothey can reward your play by giving you comps.
2. If you want freerooms and other substantial comps, concentrate your play at one casino to reacha higher comp level. If you spread your play around too thinly, you may notreach a basic comp level at any casino.
3. All slot clubsare not alike. So you have to ’dig’ in order to get the details thatwill help you maximize your use of the comp system in any casino. Read all theliterature at the slot club desk. If that isn’t available or doesn’t give youenough information, ask the slot club employees to explain the system and giveyou specific details on how to earn comps.
4. Joining a slotclub can be a good idea even if you don’t plan to play at that casino. Cardholders can often get nice discounts all over the property: in the gift shop,the restaurants, and even on the room rates. And when business is really slow,some casinos have been known to send out good offers and coupons to everyone intheir database, no matter how little they have played.
Bart Pestrichello(casino manager)
1.Table game players -- always present your players cardto the dealer or floor supervisor as soon as you arrive at the table
2.When buying in at a table game, if you have a bankrollof $300, buy in for all $300 instead of$100 at a time.
3.If you want something comped, ask for it.The only thing we can tell you is YES or NO.Don’t be shy!
4.If you are playing for comps at a Table Game, it doesnot hurt to ask the floor supervisor what was you average bet during that playsession. Understand what is needed to get a comp.
5.Since most comps at a table game are discretionary, itpays to be genuine, honest and courteous. You are more likely to get what youwant.
Mickey Petkus(casino host)
1.Make sure that youare getting tracked for your play. Regardless of whether you are a table or amachine player you must make sure you are getting credit for your casinoaction. Too many times I have customers who come to me asking for a comp and Ihave no record of play in the casino’s computer.They say that they have played for hours, losthundreds of dollars, and the casino has no record of any of it. When that isthe case, there is not much the casino can do, and the host is left to tell thecustomer ’sorry’. So make sure you get a player ‘s card so you cantake advantage of the casino’s comp system.
2.Once a customer has play recorded in the casino’splayer tracking system they just need to go to the casino’s player club booth,or page their casino host if they are on property to ask for the desired comp.Either the club or the host will look up their play and tell the customer whatthey are qualified for. If you don’t have a host, ask for the ’host onduty’ and introduce yourself to one.
3.It is a good idea to establish a relationship with ahost so that he or she can know your gaming history.
4.Many times I havegotten crazy and outlandish requests..but as Jean Scott would say..’Itdoesn’t hurt to ask.’
5.There are alwaysexceptions to the rules.
Steve Bourie(author/columnist)
1. CALL AHEAD - Every casino has a marketing department,which will give you information on what kind of play is needed in order to earna comp. Before leaving on your trip call ahead and ask for the marketingdepartment and speak to a casino host who can tell you what is required. (Youcan get list of the toll-free numbers for all U.S. casinos in the 2003 AmericanCasino Guide or visit the website at www.americancasinoguide.com to see thephone numbers for free). Call several casinos that you’re interested in and askspecific questions of the host: How much do I need to bet to get a comp room?How long do I have to play each day?, etc. Once you’ve decided on which casinoyou want to visit be sure to call back and speak to the same host. Tell themyou’re going to be playing at their casino and you want to confirm the detailsof what kind of play is required to earn the comps that you want. When youfinally arrive at the casino be sure to go meet your casino host and thank themfor their time and effort in explaining their comp system to you. Then you’llbe on your way to earning comps and you’ll know exactly what’s required.
2. ASK - Many players mistakenly think that the casino staff will automaticallyoffer them comps whenever they play but that isn’t true. You really need tospeak to a floorperson and tell them you want to be rated to see if you’reeligible for any comps. They will then keep track of your average bet as wellas how long you play
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*Online Casino Ratings Usa
*Casino Player Rating System Problems
*Casino Player Rating System List
Welcome to fabulous Casino Listings. We are the world’s premier independent reviewer of online casinos and a casino player forum. Casino Listings is an informational and editorial resource, featuring reviews of casinos, games, and bonuses, along with the latest industry news. We are not a casino. CMP’s player-tracking system helps you manage and evaluate the database of players in your casino. This player-tracking system allows casinos of all sizes to gather, track, and report mission-critical data. Best of all, with the user-friendly interface, it`s easy to learn and use. To progress to higher tiers in Pechanga Club, players must earn enough qualifying points in a 12 month period. To earn loyalty tier points on a slot machine at Pechanga Resort & Casino, players must cycle through $1.00 dollars per tier point. We accept online casino complaints from around the globe and at thousands of different online casinos, so don’t ever be afraid to use our casino complaint system. We will act as a mediator between you and the casino to hopefully get the situation resolved some way or another.THE EXPERT’SGUIDE TO COMPS
Nothing gets a player more excited then when you mentionthe word “comp”. Everyone wants one and the casinos are more than glad to givethem (over one billion dollars worth last year). Yet, comps is one of the mostmisunderstood aspects of a player’s casino experience, fraught withmisconceptions so that many casual players don’t even bother – which isunfortunate.So to unravel the scienceand art of getting a comp, I assembled a team of experts comprised of savvyexperienced players, well known gaming authors, advantage players, casinomanagers, and a casino host. I asked the experts for tips they would give anaverage casino player who asked, “How doI go about getting a comp?”
Before I turn it over to the experts, let’s briefly reviewthe basics of casino comps.
What is a Comp?
A “comp” is an abbreviation for complimentary. They arethe free goods and services provided by the casino to its players. Comps canrange on the low end to free drinks and free valet parking all the way up tofree room, food, beverage and transportation.
What are the Requirements to Get a Comp?
The only requirement is that you gamble. Most casinosrequire that you bet at a certain level and play for a specific period of timein order to qualify for a comp. The more you bet and the longer you play thehigher the level of comp you can expect.
I Thought Comps Were Only For High-Rollers?
That’s one of the misconceptions about comps. You don’tneed to be a high roller to get a comp. Yes, we all know the stories about highrollers that get shuttled to and from Las Vegas on a private jet, picked up ina chauffeured stretched limo, given a luxury suite twice the size of your home,and dine in ultra-swank gourmet restaurants “on the house”. But casinos alsooffer valuable comps to low rollers that include free meals, free or discountedrooms, and free show tickets.
Why do Casinos Give Player’s Comps?
Casinos need steady customers and they know there is a lotof competition for players. Therefore they offer comps to loyal players as areward for their business. Comps also have a way of making players rationalizetheir losses so they return again to the same property. Comps also stimulateplayers into betting at higher levels and longer because most playersmistakenly believe that when they get a comp they are getting something fornothing.
Do I Have To Lose To Get a Comp?
This is another misconception. Comps are not based on howmuch you lose (or win) but on the total amount ofmoney you’ve wagered (known as the amount of “action” you give the casino). Allthe casinos want is a shot at your money at their tables and machines.
How Do I Get a Comp if I Play the Machines?
You need to sign up for a Player’s Card and keep itinserted into the machine’s card reader while you play. The casino’s computerwill keep track of how much money you play through the machine. Always makesure your card is registering properly so you get credit for your play. Alsocheck at the Player’s Club if you are entitled to any freebies just for joining(casinos often have promotions to entice players to sign up).
How Do I Know How Long to Play the Slots toGet a Comp?
Casinos use to be secretive about how they rewarded comps.But nowadays the majority of casinos have brochures that tell their players howmany dollars they must play to earn a point and how many points are required toget a specific comp. Nowadays, you can also find this information on mostcasino web sites (you can also sign up for a player’s card and keep track ofyour points on some casino web sites).
Why Should I Bother With a Casino Host WhenI Can Get My Comps Through the Player’s Club?
Hosts have much more discretion issuing player comps thanthe employees who staff the Player’s Club do. They also open a lot of“comp-doors” that most player’s don’t know about such as an invitation to aspecial event or getting you a room on a busy, sold-out weekend.Hosts add a personal touch to the compexperience and you should try to establish a long-term relationship with them.
How Can I Reward My Host for a Job WellDone?
Hosts are not allowed to accept cash or expense gifts fromplayers. But they can accept nominal gifts (max. $25 is a good benchmark) suchas a gift certificate to a restaurant, a bottle of wine, or bouquet of flowers.A thank you card also goes a long way to cementing a relationship with ahost.Another way to show yourappreciation is to send the host’s boss or the casino manager a note stating whata good job your host does for you. Sending a host new customers is also anotherway to show your appreciation.
Can I Carry Over My Earned Comps from OneTrip to the Next?
Most casinos allow players to accumulate their compdollars and then spend them on one big meal or event. But others do not (youmust spend your earned comp dollars during your current trip). It’s best to getthe specific casino requirements on earned comps from the Player’s Clubliterature or from a casino host.
How Do I Get a Comp if I Play the Tables?
You must ask to be ‘rated’ when you play in the pits inorder to be eligible for a comp. Getting rated means the pit boss or floorsupervisor will keep track of the hours you play and your average bet size. Insome casinos you can use your Player’s Card to get rated while others issue adifferent rating card for table players. If unsure just inquire at the PlayersClub or ask a casino host. When you sit down to play just slide the card to thedealer with your buy-in and the dealer will hand it to the floor supervisor,who will begin the rating process (in some casinos the dealer has a device onthe table that she uses to swipe your card to initiate the ratingprocess).
If I’m a Table Player, How Much Do I Need toBet and For How Long to Get a Comp?
Each casino has a different policy when it comes to givingcomps for table players. Some casinos that cater to high end players require aminimum of $25 bets to even be considered for comps while other casinos willgladly rate nickel players. My advice is to first call the casino’s marketingdepartment and speak to a casino host about table game playing requirements forrating and comps. This way you’ll know the casino’s requirements and therewon’t be any surprises.
Does the Amount of my Buy-In and Whether orNot I Win or Lose Have Any Bearing on My Comps?
Even though floor supervisors on table games will recordthat information on a player’s rating card, they do not enter into the equationfor comps (see Comp Equations). However, more than one casino supervisor hasadded this caveat.If a steady customerhas a disastrous session where the losses far exceed the casinos theo (ortheoretical loss - see equations), the player is often given an additional compabove what the comp equation would compute for his play. Also, casino managerslook more favorably on players who buy in for say $500 rather than $100 simplybecause they perceive that they have a shot at a larger amount of the player’smoney.
Should My Souse and I Get a Joint Account oror Separate Accounts?
If you’re a low roller it’s best to get two cards on thesame account. This way your play and that of your spouse will accumulate pointsfaster toward a comp. If both partners do a lot of playing, then it’s best toget a slot card in both names (both will earn separate comps).
Besides Comps What Else Should I Expect Fromthe Casino for My Play?
It depends on the casino but besides comps you might getmailings offering you free show tickets or even an entry into a tournament orother special event. Many casinos also reward their slot and video pokerplayers with cashback (or bounce back). Cashback is cash that you can getimmediately after your play and it is based on a percentage of your action (seecomp equations). Bounce back is a coupon you’ll receive that will allow you toreceive cash on a subsequent visit. In lieu of giving a player directly cashsome casinos will give a player credit on a slot or video poker machine (via aPIN) which the player must play through.
What Can I do if I don’t have Enough Pointsfor a Comp?
If you don’t have enough play for a free room, you shouldask for a discounted rate (known as the casino rate, which is usually 50% ofthe published rack rate for a room). Likewise if you don’t have enough play fora buffet comp, ask for a line comp. This will allow you to go ahead of the lineof folks waiting to get into the buffet, café, or show theater. This is also agood time to speak with your casino host to see what other options you mighthave.
Can I use the Points Acculmulatedat one Casino Property at another Property Owned by the Same Company?
In most cases, yes. Harrah’s, Mandalay Resorts, Park PlaceEntertainment, and Stations Casinos to name a few have Megaclubs.As more casinos become owned by the same company, this trend will continue.
Are Their Any Tricks of the Trade to GettingMore Comps Faster?
Yes, and your about to read a bunch from our experts.
Are Their Any Downsides to Comps?
Most players are envious of other players who get“comped”. These players play right into the casino’s hands because by bettingmore and longer then they intended in the pursuit of a comp, most players withend up losing more then the comp was worth. Never play longer or bet more for the sake of a comp. Just learnhow to use the system to get your fair share of comps for your normal play.
(Sidebar)
MEET THE EXPERTS* All names with an asteriskare also casino gambling columnists
Mr. Pit Boss
Casino employee with a decade of experience in the casino industry. Contributor to the Blackjack Insider newsletter (www.bjinsider.com)
Steve Bourie *
Author 2003 American Casino Guide (www.americancasinoguide.com)
John Brokopp *
Author Insider’s Guide to Internet Gambling
Bill Burton *
Author Get The Edge at Low Texas Hold’em. Gambling guide for About.com
Jeffrey Compton *
Author Guide to Slot Clubs. Featuredinseveral slot/slot club videos
Anthony Curtis *
Publisher of Las Vegas Advisor, author of Bargain City(www.lasvegasadvisor.com)
Bob Dancer *
Author of Million Dollar Video Poker. Featured in several video poker instructional videos & WinPoker software (www.bobdancer.com)
Winnie Grand *
Advantage video poker player.
John Grochowski *
Author of several books including The Slot Answer Book, The Video Poker Answer Book, and The Craps Answer Book.
Skip Hughes *
Host www.vphomepage.com.
Bart Pestrichello
V.P. Operation, Sunset Station Casino, Las Vegas
Mickey Petkus
Casino host, Palms Casino, Las Vegas
LV Pro
Advantage blackjack player and contributor to Blackjack Insider Newsletter(www.bjinsider.com)
Max Rubin *
Author Comp City
Frank Scoblete *
Author of many books including Forever Craps: The Five Step Advantage Play, Guerilla Gambling: How to Beat The Casinos at Their Game, and Break The One Arm Bandits (www.frankscoblete.com)
Jean Scott *
Author of Frugal Gambler (and soon to be released More Frugal Gambler) and featured in Frugal Video Poker software program (www.frugalgambler.biz)
Barney Vinson *
Author of several books including Ask Barney, An Insiders Guide to Las Vegas, Casino Secrets, and Chip-Wrecked in Las Vegas.
THE EXPERT’STIPSMax Rubin(author/columnist)
1.Join. To know youis to comp you. If you want the casino to know who you are, join the club.After you’re in with the in-crowd, you’ll get more offers in the mail than youcan believe (and want, sometimes). They want your bankroll and no matter howsmall you think it may be, you’ll be amazed at the stuff that comes your wayonce they know who you are.
2. Play. Casinos aren’t interested in folks who don’t gamble. You don’t have tobet a lot (but probably like to anyway-or you wouldn’t be reading thismagazine) to get nice offers, but you’ll have to show a little speed up frontfor them to invite you back.
3. Ask. If you don’t ask for a comp while you’re playing, they probably won’toffer. Don’t be afraid. They get asked 100’s of times each week and all theycan say is ’No.’ If they deny you (no matter how outrageous therequest), ask them how much more you have to play to earn the comp you want.Buffets are easy, but it normally takes some serious machine and table time toqualify for rooms and gourmet meals.
4. Tip. When you hit a jackpot, make sure to give the cashiers and floor peoplea little something when they fork over the cash. If you’re on table games, anoccasional small bet for the dealers usually does the trick. Virtually all ofthe comp decision makers (pit bosses and slot hosts) depended on tips for theirlivelihood at one point in their careers and if you’re a stiff, they’ll nevergive you an even break.
5. Be Nice. Friendly people get easy room upgrades, bountiful buffets and lotsof personalized attention while the Jerks rarely get what they’ve gotcoming-unless you believe in Karma.
Jean Scott(author/columnist)
1. The number oneway to get comps is to join the slot club before you play any casino game. Thenput your card in any machine you play and starting earning points that will getyou comps. If you play the tables, give your slot club card to the dealerbefore you make your first bet. He will give it tothe pit boss, which will track your play and be ableto tell you what comps you have earned. A casino can not give you anything ifthey don’t know you are playing; a slot card gives them this information sothey can reward your play by giving you comps.
2. If you want freerooms and other substantial comps, concentrate your play at one casino to reacha higher comp level. If you spread your play around too thinly, you may notreach a basic comp level at any casino.
3. All slot clubsare not alike. So you have to ’dig’ in order to get the details thatwill help you maximize your use of the comp system in any casino. Read all theliterature at the slot club desk. If that isn’t available or doesn’t give youenough information, ask the slot club employees to explain the system and giveyou specific details on how to earn comps.
4. Joining a slotclub can be a good idea even if you don’t plan to play at that casino. Cardholders can often get nice discounts all over the property: in the gift shop,the restaurants, and even on the room rates. And when business is really slow,some casinos have been known to send out good offers and coupons to everyone intheir database, no matter how little they have played.
Bart Pestrichello(casino manager)
1.Table game players -- always present your players cardto the dealer or floor supervisor as soon as you arrive at the table
2.When buying in at a table game, if you have a bankrollof $300, buy in for all $300 instead of$100 at a time.
3.If you want something comped, ask for it.The only thing we can tell you is YES or NO.Don’t be shy!
4.If you are playing for comps at a Table Game, it doesnot hurt to ask the floor supervisor what was you average bet during that playsession. Understand what is needed to get a comp.
5.Since most comps at a table game are discretionary, itpays to be genuine, honest and courteous. You are more likely to get what youwant.
Mickey Petkus(casino host)
1.Make sure that youare getting tracked for your play. Regardless of whether you are a table or amachine player you must make sure you are getting credit for your casinoaction. Too many times I have customers who come to me asking for a comp and Ihave no record of play in the casino’s computer.They say that they have played for hours, losthundreds of dollars, and the casino has no record of any of it. When that isthe case, there is not much the casino can do, and the host is left to tell thecustomer ’sorry’. So make sure you get a player ‘s card so you cantake advantage of the casino’s comp system.
2.Once a customer has play recorded in the casino’splayer tracking system they just need to go to the casino’s player club booth,or page their casino host if they are on property to ask for the desired comp.Either the club or the host will look up their play and tell the customer whatthey are qualified for. If you don’t have a host, ask for the ’host onduty’ and introduce yourself to one.
3.It is a good idea to establish a relationship with ahost so that he or she can know your gaming history.
4.Many times I havegotten crazy and outlandish requests..but as Jean Scott would say..’Itdoesn’t hurt to ask.’
5.There are alwaysexceptions to the rules.
Steve Bourie(author/columnist)
1. CALL AHEAD - Every casino has a marketing department,which will give you information on what kind of play is needed in order to earna comp. Before leaving on your trip call ahead and ask for the marketingdepartment and speak to a casino host who can tell you what is required. (Youcan get list of the toll-free numbers for all U.S. casinos in the 2003 AmericanCasino Guide or visit the website at www.americancasinoguide.com to see thephone numbers for free). Call several casinos that you’re interested in and askspecific questions of the host: How much do I need to bet to get a comp room?How long do I have to play each day?, etc. Once you’ve decided on which casinoyou want to visit be sure to call back and speak to the same host. Tell themyou’re going to be playing at their casino and you want to confirm the detailsof what kind of play is required to earn the comps that you want. When youfinally arrive at the casino be sure to go meet your casino host and thank themfor their time and effort in explaining their comp system to you. Then you’llbe on your way to earning comps and you’ll know exactly what’s required.
2. ASK - Many players mistakenly think that the casino staff will automaticallyoffer them comps whenever they play but that isn’t true. You really need tospeak to a floorperson and tell them you want to be rated to see if you’reeligible for any comps. They will then keep track of your average bet as wellas how long you play
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